Lead Engineer

Hybrid working - based in the office 3 days a week (Holborn, London)  

About us: Tendable is a venture capital-backed, series A health-tech business providing quality assurance and improvement software to health and care organisations across the globe.

Our mobile app makes auditing easier and more efficient for frontline staff, engaging them in quality improvement whilst also freeing up more of their time for patient care. Our management portal provides leadership and external bodies with assurance over the quality of health and care services and supports over 100 customers across four continents.

With 25+ years of experience in healthcare and health-tech environment, Tendable has a mission to transform quality by equipping health and care professionals with the tools and insights to continuously improve patient care. We embrace the startup and entrepreneurial approach with ambitious growth plans and are looking for like minded driven people who are passionate about making a positive impact and join us on this journey.

Role Overview:
We're hiring a Lead Platform Engineer: a hands-on senior engineer (roughly 80% building, 20% leading) who owns our platform and data foundations and leads our in-house engineering team. Two priorities define the next year: migrating data between our two live production systems, and building the data and analytics foundations behind our quality-risk scoring.

Core Responsibilities

• Lead architectural decisions across backend, cloud infrastructure and data systems

• Own the data model, semantic layer and cross-customer comparability behind our analytics and scoring

• Lead the migration between our two live production systems, ensuring integrity and minimal disruption

• Move analytics infrastructure onto a server-side foundation

• Contribute hands-on to engineering delivery

• Lead the in-house team of five and coordinate outsource delivery partners

• Sit on the senior leadership team, representing engineering in management decisions

• Join discovery and planning early, surfacing risks and trade-offs

• Help scale production systems for significantly larger data volumes

• Take a deliberate view on technical debt

• Own infrastructure improvements: cloud architecture, reliability, CI/CD

• Document system designs clearly for the wider team

• Strong Node.js experience

• 8+ years of engineering experience, with a track record of technical leadership

• Strong GCP experience, hands-on with Terraform or equivalent

• Deep backend and database expertise: relational, warehouse/lake, and non-relational

• Strong data modelling skills and experience building data pipelines

• Proficiency with SQL and semantic layer tooling (Cube or equivalent)

• Experience integrating and reconciling data from multiple sources

• Solid understanding of data integrity, security and governance

• Experience designing or operating analytics infrastructure at scale

• Experience with microservices, including event-driven and pub/sub patterns

• Familiarity with monolithic systems and migration strategies

• Sound judgement on technical debt and long-term maintainability

• Strong communication skills, able to justify architectural decisions

• Performance optimisation experience at scale

• Ruby on Rails experience

• Full-stack React experience (React Router or Next.js preferred over Angular/Vue)

• Healthcare, healthtech or another regulated, data-sensitive domain

• Startup or scale-up background, comfortable with ambiguity

• Clear communication across technical and non-technical teams

• Self-driven with strong initiative

• Excellent problem-solving abilities

• Team-oriented, confident representing engineering at leadership level

• Commitment to code quality and best practices

• Adaptable learning approach to new technologies

Your benefits:  

• Competitive market salary

• Pension contribution matched up to 7%

• Individual personal development budget plus additional 3 development days per annum

• Company share option scheme

• 25 days annual leave

• 24/7 employee assistance programme

• Casual dress code

• Regular team socials and activities

At Tendable, we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity, or religion.