Content and Communications Executive

Hybrid working - based in the office at least 4 days a week ( HQ in Holborn)

About us:

Tendable is a venture capital-backed, series A health-tech business providing quality assurance and improvement software to health and care organisations across the globe. Founded in 2016, Tendable has grown steadily and now supports over 100 customers across four continents.

Our mobile app makes auditing easier and more efficient for frontline staff, engaging them in quality improvement whilst also freeing up more of their time for patient care. With instant access to real-time reporting and actionable insights, our management portal provides leadership and external bodies with assurance over the quality of health and care services.

Tendable has a mission to transform quality by equipping health and care professionals with the tools and insights to continuously improve patient care. Our growth plans are ambitious and we’re looking for driven, entrepreneurial people who are passionate about making a positive impact to join us on this journey.

What we are looking for:

We are looking for a Content and Communications Executive to support our marketing, sales, and customer success efforts. This role is ideal for someone looking for the next stage in their marketing career, eager to develop skills in content creation, events, CRM management (HubSpot), and communications. You will work closely with the Marketing Executive to support the Head of Marketing & Communications to execute campaigns, support business development, and enhance customer engagement.

Responsibilities:

• Content Creation – Writing blogs, case studies, newsletters, and other marketing collateral
  
• Sales & Customer Success Support – Help develop marketing materials, presentations, and guides for the sales and customer success teams.
  
• Product Marketing – Create product marketing collateral to effectively and desirably communicate Tendable’s value proposition on product level
  
• International Campaign Support- Help develop targeted inbound and account-based marketing campaigns for international expansion
  
• Event Support – Assist in planning and coordinating industry events, webinars, and internal meetings. Willingness to attend events where needed (across the country).
  
• HubSpot & CRM Management – Support email marketing, campaign execution, and database management for the sales team.
  
• Graphic Design & Video Editing – Use design tools like Canva, or CapCut to create visuals and edit video content.
  
• Customer Relationship Management – Keen interest in fostering strong relationships with our customer base consisting mainly of nursing and healthcare staff
  
• General Marketing & Admin Support – Assist with campaign tracking, competitor research, and reporting.
  

Requirements:

• 2-4 years of experience in marketing, communications, or a related role.
  
• Keen interest in healthcare improvement and a basic understanding of the NHS
  
• Strong writing and content creation skills.
  
• Familiarity with marketing tools (e.g., HubSpot, Canva, social media platforms).
  
• Strong graphic design and video editing skills (Canva, iMovie, CapCut, Adobe Express, or similar).
  
• Organised, proactive, and eager to learn in a fast-paced environment.
  
• Strong interpersonal skills and the ability to influence key stakeholders through verbal and written communication
  
• Commercial mindset and the genuine desire to help the business grow through clever lead generation and lead nurture activities
  
• Keen ability to problem solve with a resourceful, motivated mindset
  
• Willingness to appear in video content and support event marketing efforts.

• Desire to collaborate in-person in the Chancery Lane based office minimum 4 x week

• Competitive market salary
• Company share option scheme
• 25 days annual leave 
• 24/7 employee assistance programme 
• Casual dress code 
• Regular team socials and activities 

Why work at Tendable?

• Work with a purpose: At Tendable, your work truly matters. There’s a real sense of pride in the impact we make within health and care organisations across the world.

• Our company vibe: We're a diverse, dynamic and fun group of colleagues who genuinely enjoy working together. Think of it like a mix of energy, drive and humour. We’re ambitious, but we don’t take ourselves too seriously. You’ll find a creative, collaborative and friendly environment where you’ll be supported every step of the way.

• Supportive and open-minded team: You’ll be joining a team that values open communication, creativity and diverse perspectives. No idea is too small, and every contribution is valued. From team-wide discussions to individual feedback, we foster an environment where everyone can thrive.

• Growth, learning and development: We encourage you to learn, grow, and explore new skills with our annual learning and development budget. Whether you’re advancing your career with mentorship, upskilling or attending events, Tendable is all about personal and professional development.

• Casual dress code with room for individuality: At Tendable, we embrace a relaxed and professional smart-casual dress code that allows you to feel comfortable while maintaining a polished appearance. We believe in creating an environment where you can express your personal style.

• Regular lunches, socials and team activities: We believe in building great relationships, inside and outside of work and we’re always looking for new suggestions to enjoy our time together, so bring your ideas!

At Tendable, we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity, or religion.